Great programs already exist. The problem isn’t access — it’s follow-through.

Referrals break down in the field because no one closes the loop. That’s the gap we solve with a repeatable field skill: Community Health Detailing (CHD). CHD brings lived experience and trusted community relationships into clinical care using a proven educational outreach approach to inform and influence busy care teams.

  • Helps care teams better identify eligible patients, make referrals, and support enrollment into available programs and services.

  • Equips community-based workforce with the skills and strategies to share key messages, build trust, and influence referral behavior in busy care settings.

  • Maximizes existing investments by helping organizations get more value from clinical-community partnerships by increasing throughput to the programs and resources people need.

Program Structure

Our program is designed as a single, continuous Accelerated Learning Collaborative — moving teams from preparation to real-world practice in just a few months.

  • Month 1: Engagement Preparation

    We start by equipping leads with the tools and clarity needed to lead successful implementation. This includes: two live, manager-only sessions, program configuration and planning, and building coaching skills to support detailers

  • Month 2: Skill Building & Practice

    Program participants build and refine core skills in a structured, cohort-based environment before entering the field. This includes: four live sessions (90 minutes each) over 2-3 weeks, along with guided practice with real-time feedback and coaching

  • Month 3-4: Real-World Practice

    Participants apply skills in the field, supported by ongoing coaching and peer learning. This includes: four live coaching sessions, real-time troubleshooting and peer learning, and continued skill development based on field experience

Case Study

YMCA-USA

YMCAs across the country implemented CHD to increase referrals and enrollment in Diabetes Prevention Programs.
Read more
A community health worker taking blood pressure.

Testimonials

“This project allowed our Ys to rethink the way they approach their relationships with healthcare providers…it provided [our Ys with] a tool that allowed them to effectively communicate what they were able to offer during this extra difficult time, especially those suffering from chronic diseases.”

Alliance of MA YMCAs

“It was great working with HealthBegins! This opportunity was outstanding and was a great use of time. I value the knowledge, experience and insight gained through this opportunity. Thank you!”

Chinyere Uju-Eke, DPP Hub Consultant at Trinity Health

Ready to close care gaps and increase referrals to your programs with Community Health Detailing?

To inquire about programs or sign up for updates about our upcoming course, fill out this form.